Product Disclaimer

Effective Date: July 1, 2026

This Product Disclaimer applies to all products offered for sale through https://firestopdepot.com/ ("Website") and should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Refund Policy.

By purchasing or using any product sold by Firestop Depot, you acknowledge and agree to the terms set forth in this Product Disclaimer.


1. Professional Use Only

Firestop Depot distributes specialized passive fire protection and firestopping products intended primarily for commercial, industrial, institutional, and professional construction applications.

These products are designed to be selected, installed, and maintained by qualified contractors, licensed professionals, or individuals possessing the appropriate technical knowledge and experience.

Improper product selection or installation may significantly reduce or eliminate the intended fire-resistance performance of a firestop system.


2. No Engineering or Design Services

Firestop Depot is a supplier of firestopping materials.

We do not provide:

  • Engineering services
  • Architectural services
  • Fire protection design
  • Building code consulting
  • System design
  • Inspection services
  • Installation supervision
  • Fire-resistance certification
  • Code compliance certification
  • Professional project evaluation

Information provided on this Website is for general informational purposes only and should not be considered engineering, architectural, legal, or professional advice.

Customers should consult qualified professionals whenever project-specific guidance is required.


3. Customer Responsibility

The purchaser is solely responsible for:

  • Selecting the appropriate product for the intended application;
  • Confirming compatibility with the construction assembly;
  • Following all manufacturer installation instructions;
  • Complying with applicable building codes, fire codes, and safety regulations;
  • Verifying that the selected system has been properly tested and approved for the intended use;
  • Ensuring installation is performed by qualified personnel;
  • Maintaining all required inspections and documentation.

Firestop Depot assumes no responsibility for decisions made by customers regarding product selection or installation.


4. Compliance With Building Codes

Building codes, fire codes, regulations, and project specifications vary by jurisdiction.

It is the customer's responsibility to verify compliance with all applicable:

  • Local codes
  • State regulations
  • Federal regulations
  • Provincial requirements (where applicable)
  • Project specifications
  • Authority Having Jurisdiction (AHJ) requirements

The availability of a product on our Website does not represent or imply approval for any particular application or jurisdiction.


5. Manufacturer Instructions

All products should be installed strictly in accordance with:

  • The manufacturer's published installation instructions;
  • Applicable tested and listed firestop systems;
  • Relevant building and fire codes;
  • Project specifications;
  • Industry best practices.

Failure to follow manufacturer instructions may void manufacturer warranties and may compromise fire-resistance performance.


6. Product Information

Firestop Depot makes reasonable efforts to ensure that product descriptions, specifications, photographs, technical information, and other content published on this Website are accurate.

However, product information may occasionally contain typographical errors, technical inaccuracies, omissions, or outdated information.

We reserve the right to correct errors and update product information without prior notice.

Customers should always consult the manufacturer's most current technical documentation before purchasing or installing any product.


7. Manufacturer Documentation

Technical data sheets, safety data sheets (SDS), installation guides, UL system references, and other manufacturer documentation remain the property of their respective manufacturers.

Customers should rely on the manufacturer's official documentation as the primary source of technical information.

Where any inconsistency exists between information displayed on our Website and the manufacturer's published documentation, the manufacturer's documentation shall control.


8. No Performance Guarantee

Firestop Depot does not guarantee that any product will achieve a specific fire-resistance rating, code approval, inspection result, or project outcome.

The performance of firestop products depends on numerous factors, including but not limited to:

  • Proper product selection;
  • Correct installation;
  • Compatible construction assemblies;
  • Compliance with tested systems;
  • Environmental conditions;
  • Ongoing maintenance;
  • Compliance with applicable codes and manufacturer instructions.

9. Manufacturer Warranties

Firestop Depot is an authorized reseller or distributor of products manufactured by third parties.

Any warranty applicable to a product is provided solely by the original manufacturer.

Except as required by applicable law, Firestop Depot makes no independent warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.


10. Limitation of Liability

To the fullest extent permitted by applicable law, Firestop Depot shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

  • Improper product selection;
  • Improper installation;
  • Failure to follow manufacturer instructions;
  • Failure to comply with building codes;
  • Design errors;
  • Construction defects;
  • Inspection failures;
  • Fire-resistance failures;
  • Project delays;
  • Loss of business;
  • Loss of profits;
  • Property damage;
  • Personal injury;
  • Costs associated with removal, replacement, or reinstallation of products.

Our maximum aggregate liability for any claim shall not exceed the purchase price actually paid for the specific product giving rise to the claim.


11. Third-Party Trademarks

All trademarks, service marks, logos, trade names, and product names appearing on this Website are the property of their respective owners.

References to manufacturers, including products from companies such as 3M, Metacaulk®, or other brands, are used solely to identify the products offered for sale.

Firestop Depot claims no ownership of third-party trademarks unless expressly stated.


12. Website Content

All information published on this Website is provided in good faith for general informational purposes.

While we strive to maintain accurate and current information, Firestop Depot makes no representation or warranty regarding the completeness, accuracy, reliability, or suitability of any information presented on this Website.

Customers should independently verify all technical information before relying upon it for any project.


13. Changes to This Disclaimer

Firestop Depot reserves the right to update, modify, or replace this Product Disclaimer at any time.

Any changes become effective immediately upon publication on https://firestopdepot.com/ unless otherwise required by applicable law.

Continued use of this Website following any changes constitutes acceptance of the revised disclaimer.


14. Contact Information

If you have any questions regarding this Product Disclaimer, please contact us.

Firestop Depot

Miami, Florida, USA

Website:

https://firestopdepot.com/

Customer Service Hours:

Monday – Friday

8:00 AM – 5:00 PM (Eastern Time)

Please contact us by email or through the contact form available on our Website.